Refund Policy

At ULTRA REPUTATION SHEILD, we stand behind our premium reputation management services. This Refund Policy is public and governs all customers.

1. 30-Day Money-Back Guarantee

We offer a straightforward 30-day money-back guarantee for all new customers. If you're unsatisfied within the first 30 days, request a full refund of your initial payment.

2. Refund Eligibility

• Request within 30 days of purchase
• Valid reason for dissatisfaction (optional but appreciated)
• Services used in good faith
• No violation of our Terms of Service

3. Non-Refundable Items

• Custom enterprise packages (unless contract states otherwise)
• Services after 30-day period
• Delivered measurable results per agreement
• One-time setup fees
• Termination due to ToS violation

4. Refund Process

1. Email support@ultrareputationsheild.com with "Refund Request" in subject
2. Include full name, email, and reason
3. Review within 2-3 business days
4. Approved refunds processed in 7-10 business days to original payment method

5. Partial Refunds

May be issued at discretion for mid-cycle cancellations, extenuating circumstances, or mutual service modifications.

6. Subscription Cancellations

• Cancellation stops future charges
• Service active until billing cycle ends
• No partial refund for current cycle (unless policy exception)

7. Chargebacks

Contact us first before initiating chargebacks. Unjustified disputes may lead to service termination and permanent ban.

8. Policy Changes

We may update this policy; changes effective immediately when posted. Continued use constitutes acceptance.

9. Contact

This Refund Policy is incorporated into our Terms of Service.